Privacy Policy
Last updated: 2026-01-15
Summary
Nanem Vape Store Gurugram (operating from Crosspoint Mall, Sector 28, Gurugram Phase IV, Gurugram) collects only the information needed to fulfil your order — name, delivery address, phone number, age confirmation, and payment method. We do not sell or share your data with third parties for marketing.
What we collect
- Contact details you share on WhatsApp or the contact form.
- Delivery address and preferred window.
- Age confirmation (21+).
- Payment reference (UPI transaction ID, cash-on-delivery receipt).
- Basic analytics via Google Analytics (page views, referrer, device).
How we use it
- Fulfil and deliver orders.
- Send order confirmations and delivery updates on WhatsApp.
- Respond to support enquiries and warranty claims.
- Improve the website and product mix.
Sharing
We share order data only with delivery partners and payment processors when needed to fulfil your order. No marketing data is sold or shared.
Retention
Order records are retained for 24 months for warranty and accounting purposes, then deleted.
Your rights
You can request access, correction, or deletion of your data at any time by messaging 918053113795 or emailing hello@vapeshopsgurugram.in. Requests are actioned within 30 days.
Cookies
We use only essential cookies plus Google Analytics for anonymous traffic measurement. No third-party ad cookies are set.
Contact
Nanem Vape Store Gurugram · Level 2, Crosspoint Mall, Sector 28, DLF Phase IV, Gurugram 122002 · 918053113795 · hello@vapeshopsgurugram.in